FAQ
WHAT WILL MIGHTYVERIFY CHARGE TO VERIFY MY EMAILS?

MightyVerify is not a subscription service and will only charge you for actual transactions used.  Pricing starts at one penny per transaction and our full price information can be viewed on our home page https://mightyverify.com

WHY AM I BEING REFERRED TO MIGHTYVERIFY BY MY EMAIL SERVICE PROVIDER (ESP)?

MightyVerify helps identify and remove Invalid email addresses from web forms and databases.  If your ESP has referred you to MightyVerify, it’s likely because your email database has a high number of invalid email addresses that need to be removed prior to mailing your next campaign.

DOES MIGHTYVERIFY HAVE AN API?

Yes, after creating your account you can click on Real-Time API to access your API information and implementation instructions.  You may also utilize the MightyVerify API in your web sign-up/lead capture form to prevent future invalid email addresses from entering your database.

DO I HAVE TO SIGN A CONTRACT TO USE MIGHTYVERIFY?

Nope!  MightyVerify is a pay-as-you-go service.  Simply sign up and pay for the transactions you use.  MightyVerify pricing can be found on our home page https://mightyverify.com

DOES MIGHTYVERIFY REMOVE SPAMTRAPS?

MightyVerify identifies and removes typo spam traps and repurposed email domains that have been turned into spam traps.  MightyVerify does not aid in the removal of primary spam traps as there is no service available that can do this with 100% confidence.  For more information about spam traps, please visit http://www.mightyverify.com/blog/a-word-on-spamtraps.

WHY HAS MY ACCOUNT BEEN DISABLED?

MightyVerify monitors every account for specific behaviors that have been correlated with system misuse.  When we observe these behaviors we disable an account and need to speak with you prior to confirming your account.  To confirm your account please email accounts@mightyverify.com and we will respond promptly.

WHAT KIND OF FILE FORMAT DOES MIGHTYVERIFY ACCEPT?

To properly prepare your file please open it in Excel, make sure all email addresses are in the same column, click Save As and select Format > Comma Separated Values, and save your file.  For more information, see our article on exporting from Excel.

CAN I UPLOAD A FILE WITH MORE THAN JUST EMAIL ADDRESSES INCLUDED?

Yes, as long as your file contains a single column of email addresses we will verify your emails and return all your original data along with the status of each email address.

HOW MANY RECORDS CAN I LOAD INTO MIGHTYVERIFY’S SELF-SERVICE TOOLS?

You can load up to 1mm records per file using MightyVerify’s self-service tools.  If your file exceeds 1mm records please split the file into multiple files or send a message to files@mightyverify.com and we will help.

WHY AM I GETTING AN IMPORT ERROR WHEN TRYING TO LOAD MY FILE?

There are a few things that can cause import errors.  For detailed information on each please visit our section on Importing and Verifying a File.

MY FILE IS STUCK PROCESSING, NOW WHAT?

Sometimes an extra space can cause a file to slow down when it’s near completion.  Give your file a few minutes to correct itself.  If your file remains ‘stuck’ for longer than 20 minutes, please log into your account and use the question mark in the bottom right corner to message one of our support staff.

WHAT DO EACH OF THE MIGHTYVERIFY STATUSES MEAN?

For detailed information on each of our primary and secondary statuses please see our status key.

WHAT EMAILS SHOULD I MAIL TO?

For the best delivery results you should mail to Valid emails only.  This is especially true if you are using self-service email providers like MailChimp and Sendgrid.  For more information about how to use each status please see our status key.

HOW DO I EXPORT ONLY VALID EMAILS?

When your verified file is complete you can click the“Download Valid” button on your file verification card to download only the Valid records.  If you’d like all your verified records, simply click the arrow link at the upper right side of the completed card for more options.

WHY ARE ALL THE EMAILS IN MY FILE MARKED INVALID?

It’s likely that an extra delimiter was somehow included along with each email address in your file.  For more information about how to prepare your file for verification please see our section on Importing and Verifying a File.

WHERE CAN I FIND MY RECEIPT?

MightyVerify charges once per month for transactions from the previous month.  When you receive your payment notification simply log into your account, click on Account Info, then Receipts to print your payment receipt.

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